Patient Testimonial: Ms. Phung

Posted on:

“”I want everyone to know that if you have to be in rehab this is where you want to be.”

At Potomac Falls Health & Rehab, we exist to provide the most caring, compassionate, and complete rehabilitation we can. We care about what we do and strive to reflect that care in our daily interactions. We are responsive to the needs of our patients, residents, their families, and our dedicated staff, practicing continuous improvement in the pursuit of excellence. We’re able to do this by the testimonials that our patients and family members leave us. Providing the best care is not just because it’s our job, but because it’s our calling.

We receive warm, wonderful testimonials from former patients, their families, and friends almost every day. We thank them for taking the time to praise the excellent care they received, for telling us about their recovery, and for sharing their experience with us, which we, in turn, communicate with you here.

Recently, we received this testimonial from a family who wanted to thank our employees & staff for everything we did for their mother. Here is what he said:


“I want everyone to know that if you have to be in rehab, this is where you want to be. I had a wonderful time. Reston Hospital wanted me to have the extra help. When I got there, the staff would come in and ask what I would like for breakfast. I told them I liked hot chocolate and I got hot chocolate every morning! The care was wonderful. The nurses brought my pills and helped me straighten up in bed when they needed it. The physical therapists were also wonderful. They have a bike that I used and exercises that helped me strengthen my legs. Now I am home and have home health set up. If you have to be in rehab, this is the place to be.”

Ms. Phung