Frontline Friday Heroes: Social Services Department

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When you join the Potomac Falls Health & Rehab Center family, you’ll be inspired by colleagues who embody our mission of providing peace of mind to those we care about: residents, families, and employees. Our staff is dedicated to the care and recovery of our patients and residents. Whether you are here to settle in or looking for a speedy, complete rehabilitation, our expertise, training, and skills are at your service.

Each Friday, we’ll be introducing you to one of those employees who help make our facility so great as part of our “Frontline Fridays.” On behalf of Potomac Falls Health & Rehab Center, we have the pleasure of introducing you to our Social Services Department.

Kevin and Charlotte were nominated for completing their Infection Preventionist Basic Bootcamp for LTC facilities Certification. This week’s core value that Potomac Falls Health & Rehab Center was practicing was Higher standards. Kevin and Charlotte are passionate and hardworking at their delivery of care at Potomac Falls.

Charlotte is caring in the way she advocates for her patients, and she always alerts staff when there are unmet needs. Kevin is a supporter for patients as well as staff members, he identifies gaps in employee skills and develops appropriate training. They achieve greater heights of success!

Although they are both superstars, they are both modest and humble. They accept feedback and criticism which helps both of them grow as team members in the organization.