Our Shining Star Program – We recognize team members who demonstrate unique and exceptional acts of customer service that is consistent with our values of being caring, committed and responsive. Read all about this month’s stars.
Bertha is the best! Bertha has true understanding of “ownership” and is one of Potomac Falls best asset. She works hard at getting to know her patients and their likes and dislikes. Bertha, takes care of many of my needs and wants before I even ask her for anything.
Having Bertha as my C.N.A, makes me feel I am in good hands. Bertha is always calm and positive even on the worst of nights.
Thank you Bertha for a job well done!!
Thank you for going above and beyond your call of duty to support our department. Your help in preparing the room and attention to detail ensure residents have an enjoyable time during their activities is greatly appreciated.
Kattia Ponce Pucce
Thank you Kattia for a job well done! We appreciate the support you give to our department and extra help with cleaning and organizing the room for the residents to have an unforgettable experience while enjoying the musical performance.
You have truly shown a spirit of team work!!!