Potomac Falls’ Administrator Nominated for National Achievement Award

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Congratulations to Zoie Nikov, Administrator, who was nominated for the 2015 Inspiring Administrator Award at the HealthCare Service Excellence Conference.

Zoie Nikov-Inspiring Administrator-for-web

Who is an Inspiring Administrator? An individual with energy, professionalism, and a commitment to improvement.

Zoie was nominated by Barbara Eastman, Director of Activities. Melissa Meyer, Registered Dietician, and Olga Klein, Sr. HR Generalist-Co-CPC’s:

Zoie leads by example. She is an inspiration to her entire team and participates in whatever tasks need to be accomplished.  Zoie is the first person to stay late to accomplish a task and will never hesitate to roll up her sleeves and dig in to help.  Zoie embraces any disaster and delegates accordingly to make sure all angles are taken care of. No challenge is too much for her!  Zoie constantly offers support and encourages her team members to collaborate. She instills in her team the desire to be better and strive for excellence. Zoie exceeds expectations of true commitment, where she transforms a promise into reality.

What is Service Excellence?

Who are Service Excellence Advisors (SEA’s)?