Service Excellence Advisors (SEAs)

Our Service Excellence Advisors (SEAs) are frontline Potomac Falls staff members that have demonstrated these qualifications or attributes:

  • A demonstrated commitment to customer satisfaction
  • A role model in customer service
  • Positive attitude
  • Excellence in communication
  • Common sense
  • Desire to learn and advance
  • Oriented to assertive action
  • Potential for growth in leadership

2017-2018 Service Excellence Advisors (SEAs)

Erica Fisher
Jessica Streider
Othello Wesseh
Yvonne Febre
Anne Marie Gannon
Maha Saadawi
Karen Oltmanns
Memie Kailie
Crista Russo